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Department of Pediatrics Newsletter
Pediatric Cardiology receives “Top Performer” recognition
By Carole Bartoo
July 16, 2010

2010 excellence award logoThe Vanderbilt Pediatric Cardiology practice within the Pediatric Heart Institute has been honored by Professional Research Consultants (PRC), Inc. as a Top Performer for their overall quality of patient care. The Top Performer awards are PRC's highest honor, given to providers that score at or above the100th percentile for the Overall Quality of Care as reported by surveyed patients for the prior calendar year. Pediatric Cardiology won the top honor in the Specialty Care category this year.

Denise Rabalais, director of survey research in the Vanderbilt Department of Strategic Development, attended the eleventh annual PRC Excellence in Healthcare Conference awards dinner in San Diego, Calif. on June 8, and accepted the award on behalf of Pediatric Cardiology.

"Vanderbilt Medical Center won 31 Top Performer awards, but Pediatric Cardiology was the only clinic to win in the outpatient clinic specialty benchmark group. In fact, they were the only clinic to win it in that benchmark group among all of PRC's clients," said Rabalais. 

Scott Baldwin, M.D., co-director of the Pediatric Heart Institute and Katrina Overall McDonald Chair and chief of the division of Pediatric Cardiology, said while the award is a tremendous honor he is not at all surprised. 

"These individuals consistently go above and beyond the call of duty to ensure patient and family satisfaction and have always made the process of patient care their highest priority. I am very pleased they are getting some recognition for their tireless efforts and I am certainly honored to be working with this stellar group," Baldwin said.

More than 11,000 patients visited the Pediatric Cardiology Clinic last year, and more than 500 children had a surgical procedure. The specialists diagnose and treat cardiac problems even before birth and perform catherization procedures, complex surgeries, heart transplants, as well as providing medical and follow-up care to pediatric heart patients all over the region, as well as nationally and internationally. 


 
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